Rashi Goel - Solution Architect & Presales Leader

About Me

Dynamic Solution Architect and Presales Leader with 10+ years of experience driving customer adoption, engagement, and revenue growth through integration and API-led transformations. Skilled at translating complex business requirements into scalable, value-driven solutions, leading customer workshops, and delivering impactful demos. Recognised for fostering executive stakeholder trust and aligning technology with measurable business outcomes across MuleSoft, Salesforce, and enterprise integration ecosystems.

10+

Years Experience

6+

Certifications

30%

Delivery Time Reduction

0%

Defect Rate

Core Competencies

🏗️ Architecture & Design

MuleSoft Boomi SAP AWS API Strategy

💼 Presales & Delivery

Solution Engineering POCs & Demos RFP/RFQ Workshops

🤝 Customer Success

Lifecycle Management Stakeholder Engagement Value Storytelling Adoption & Renewal

🤖 Emerging Tech

Generative AI CoPilots AI Agents MCP & A2A

⚙️ DevOps & Tools

Jenkins Git Artifactory JFrog

🎯 Platforms

Salesforce MuleSoft Enterprise Integration

Professional Experience

D

Deloitte UK

Consulting Manager | MuleSoft SME

📅 Apr 2022 – Present | 📍 London, UK

Partnered with enterprise clients to deliver executive-level workshops and roadmap sessions, positioning MuleSoft as a strategic enabler
Created and delivered tailored demos and proof-of-concepts, accelerating customer adoption and influencing expansion deals
Led presales engagements by responding to RFPs, crafting solution proposals, and aligning business KPIs with platform capabilities
Developed customer success playbooks, enabling continuous value realization across onboarding, adoption, and renewal
Presented best practices on API strategy, governance, and reusable asset frameworks, strengthening long-term client relationships

D

Deloitte USI

Consultant | API Tech Lead

📅 Jan 2020 – Jan 2022 | 📍 India

Acted as customer advocate in agile delivery squads, ensuring business goals were met and communicated to client executives
Delivered presales solution demos and enablement workshops to enhance platform maturity and accelerate decision-making
Collaborated with business stakeholders to translate requirements into integration blueprints, reducing delivery time by 30%
Mentored customer teams on adoption of MuleSoft best practices, enabling scale and repeatability

T

Tata Consultancy Services

MuleSoft Developer / IT Analyst

📅 Jul 2015 – Jan 2020 | 📍 India

Designed and delivered API-led integration solutions for global clients, ensuring 0% defect delivery across major programs
Supported presales cycles by contributing technical solution designs and effort estimations
Automated workflows saving hundreds of person-hours annually, directly increasing client satisfaction and renewals
Built credibility with business stakeholders through clear communication of technical solutions in non-technical terms

Education

🎓

B.Tech in Computer Science & Engineering

📅 2015 | Dr. A.P.J. Abdul Kalam Technical University

Certifications

🤖

Salesforce AI Associate

🏗️

MuleSoft Integration Architect – Level 1

📐

MuleSoft Platform Architect – Level 1

💻

MuleSoft Developer – Level 2 (Mule 4)

🎨

MuleSoft API Design Associate (RAML 1.0)

🔗

MuleSoft Integration Associate

Awards & Recognition

🏆

Deloitte Customer Hero Award

2024 - Exceptional customer advocacy

👏

Deloitte Applause Awards

2021, 2023 - Presales and client delivery excellence

⭐

TCS Service & Commitment Award

Outstanding service delivery

🌟

TCS On-the-Spot Awards

3× recipient for exceptional performance